Frequently Asked Questions

• Customer Service Hours of Operation

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• How much does shipping cost, and how soon will it arrive?

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• Do I need to meet my package to sign for my package?

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• Can I track my order? Do I need to be home when it arrives?

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• What is your return, refund, and cancellation policy?

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• I’ve never tried mead before. Will I like it?

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• Is your mead gluten free?

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• At what temperature should I store and serve my mead?

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• What exactly makes this “craft mead"?

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• Why is my mead hazy?

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• Why do you package in cans?

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• Who should I reach out to with further questions?

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• My coupon code won't apply?

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• Why can't I complete my order?

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